I’m finding it difficult to put my Goals and Objectives in writing. I report directly to the CFO and also work for the Director of Real Estate and the General Counsel as well as assist the Director of Human Resources. I maintain the supplies and break rooms. I feel that I wear so many hats but am here to assist them in all areas of their jobs so that they can accomplish their Goals and Objectives. Any direction would be greatly appreciated.
Submitted by: Ms. Mary
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Goals should be SMART - Specific and Measurable, Motivating, Achievable, Relevant and Time Bound. A couple of examples for admin goals could be: - Efficiently monitor, maintain and manage VP’s calendar preventing scheduling conflicts and inappropriate use of VP’s time. - Manage office supply budget plus or minus 8% to forecast. The goals should be tied to your specific areas of responsibilities. Look at the areas of your job that require the majority of your time and determine something you can do to approve upon the function or think about a process that needs to be improved and how you can improve that process. Good luck
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Leslie Ramer on
2/14/2008 12:33:52 PM
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The best thing to do is take a blank piece of paper and in the centre - write down your job title - and then all around the page write down everything that you do - no matter what comes to mind - when completely finished - arrange the duties in a clear and concise manner
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Barbara Snyder on
2/14/2008 12:30:12 PM
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Supplies can be ordered in bulk, better screening of phone calls (all calls do not need to go to the top boss) some can be handled by yourself or others in the dept. Making sure correspondence is replied to in a timely manner. Scheduling free time for the boss to do paper work (I don't schedule meetings before 10am on Mondays or after 2pm on Fridays). This gives my boss time to catch up on office paperwork and us to talk so we begin the week with the same objective. You can also write a procedure manual for your desk to be used in your absence so the office still flows without interruption. Create and maintain a "frequently used telephone data base". I also page my boss w/reminders of meetings if I think one meeting will run into another.
Any area of their job that you feel needs improvement can become an objective of yours.
These are some of things I have done and I hope this helps you.
Michelle
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Michelle Hardiman on
1/9/2008 9:18:05 AM
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I would have to agree with Karen and some of the other members. The best way that I have found to get through the Goals and Objectives is to list everything that I do from A-Z, then thing of ways to improve on those tasks. You may already have created things to improve on some of the tasks ie. creating databases for recordkeeping, spreadsheets, and organizing files. These are all examples of things that are done to improve the flow of daily tasks. One of my goals for this year was to create a survey for my sponsors to rate my performance in handling their account. This is something that was never done in the organization but would make the sponsor feel important, and help me recognize areas of my work that need improvement. I hope that this helps your situation, and good luck.
Blessings,
Articia
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Articia Burrell on
1/8/2008 3:30:37 PM
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I did this as I prepared myself (and the company) for my departure on maternity leave. First, I listed everything I do, from small, one-time tasks to regular assignments to everyday time wasters. I went through the list and determined what was specific to my talents and what could be assigned to someone else (like the new gopher we'd just hired). I found that in the process I'd inadvertently grouped all the tasks by "hat" (I know you understand). I was able to classify the hats by level of expertise/experience required and by importance. Then I went through the list and eliminated unnecessary hats and tasks. I also spent time determining what training and/or experience is required for the hats only I could wear at the moment. I was able to set personal goals for improving my performance as well as goals for the company to better equip other employees. You never know when someone else might have to do my job for a few weeks! Finally, I located holes in my job (things that I either noticed were missing as I performed my job or things that I never noticed were missing until I had the whole thing on paper). I was able to create new tasks/training/etc. to fill those holes by setting more company goals and objectives. Some of them were as simple as ordering some new office supplies and others started with putting together a team, followed with scheduling a seminar and ended with creating new company procedures. Since then, I've taken it upon myself to start looking at other positions in the company. I've been able to start identifying areas/tasks that can be redistributed to help the company run more efficiently. Now people who previously had "nothing to do" are busy and people who could never quite get caught up are able to look at new projects. Overall, I feel better about the company during my absence than the months preceding it!
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Kathleen Newton on
1/8/2008 1:50:17 PM
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I would suggest you lay out the five most irritating things about the administrative environment and your job and just reverse them. Imagine what those irritations would look like if you fixed them and name that as a goal. However, good thoughts now become a sentence on a piece of paper later. Write out your full plan on executing the goal and what you will need from your boss to do it.
I note you said you maintain the supply room and break rooms. Perhaps you could review all expenses in 2006 and 2007 on materials for your break room. Review those expenses, and see if you can construct a goal that will maximize the resources around the break room supplies providing more to the user with a lower investment from the employer. This could be as easy as purchasing an industrial grade water purifier and committing to not buying any bottled water. Show the proposed savings and the plan for putting the change into place, including marketing materials in the breakroom explaining the justification to the consumer about why bottled water isn't there.
Two years ago, I recognized that I had gained 10 pounds since working at my present employer. For one of my goals, I listed that I would lose that weight (for the record I doubled it the following year, so the goal didn't return.) However, under justification, I explained that this wasn't just about me, losing ten pounds means that I move from the obese to the overweight category, which means I have half the likelihood to contract diabetes or medication controlled hypertension, thus increasing my productivity at work and could improve my draw on the employee health plan. Surprisingly, my boss started scheduling our 1:1s at the company gym, so we reviewed work while working out. This created a whole new VERY successful partnership for us.
Think about a formula to guide you through your goals. We use something called the SMART formula. SMART stands for Specific, MEASURABLE, Attainable, Reasonable and Timebound. The last one is particularly important, because if you are like me and don't spread your goal deadlines out - you will have a horrible Q4. Think about what can be done immediately, what needs to sit for a bit, what can't be successful until the full year has passed. Here is a link that describes the SMART Goal process with examples. http://www.uwec.edu/career/Students/Explore/Smart_Goals.htm
Finally, think about the feedback you have gotten. Does your boss think you should be at your desk earlier, or process invoices faster? No matter how mundane, or especially irritating the feedback was it has merit and is pure fuel for a goal. If you specifically use feedback your boss has given you, it is the best way to partner with them. They are invested in seeing you achieve it, because they asked for it. You are invested in achieving it as this is your boss and you are doing what they asked. By doing this, you can open their resources to help you achieve your goals.
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Jaisend on
1/8/2008 12:48:46 PM
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I would start with a look at your job description and then go from there. You may find out your job description needs to be updated.
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Olivia Mitchell on
1/8/2008 11:43:31 AM
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What document are you listing them on? An evaluation? A resume?
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Anonymous on
1/8/2008 11:37:05 AM
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The best way I have found is to list everything that I do, even the most insignificant, in one column. Then in another column what or how you would like to improve on that. An example would be you maintain supplies. You could put as your goal to inventory the supplies on a monthly basis.
Hope this helps.
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Karen Gorring on
1/7/2008 8:23:50 AM
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