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Thread TitleThread QuestionPosted ByPost DateReplies
Outlook 365 Help! Our office updated our computers to Microsoft 365. Word and Excel are ok. The problem is Outlook. This new system wiped away all my Groups. I get one setup and it disappears. Our the group title goes away. Can someone tell me in precise detail how to work in Outlook 365? Joan Neely 11/17/2020 9:58:22 AM2
Dictation: Speech to Text I have experimented with Windows Speech Recognition, but need a dictation for a conference room where more than one person speaking into a mic will be talking and need dictation. Any suggestions on what you ladies and gents use? Hoping to resolve by Friday. Courtney Brownfield 1/8/2018 1:07:36 PM0
Patient Sitter Looking for anyone to share their policies, procedures, and competencies regarding the use of non-clinical staff to be "patient sitters." These individuals would be responsible for monitoring patients who are a harm to themselves, patients who are confused and try to crawl out of bed, or suicidal patients. Thank you in advance. Kelly Biggert 7/27/2016 12:51:53 PM0
Policy and Procedure Software At my facility, we currently use Policy Tech for the organization of our policies and procedures. I was wondering anyone has any internal policies and procedures regarding how to use their policy and procedure system, training materials used to train employees on the different roles (revising a document, creating a document, etc.) and would be willing to share those with me? I also would like to inquire on what your workflow is with the system. Do you have only one employee in charge of Policy Tech, meaning that individual is responsible for all entry, revisions, etc. of the policies, or is each department responsible for maintaining their own policies in the system? Any help would be greatly appreciated. Kelly Biggert 7/27/2016 12:48:28 PM0
Outlook 2013 Business Card Template I feel like this is probably an EASY task but can't seem to muddle thru it. I want to change the way my contacts look in business card format. I know how to go in and manipulate what goes where and the labels. I know how to create it as a template. However, I would like to achieve two other things: 1) Update ALL of the contacts at once to that view. OR at the very least an easy change after opening the contact instead of going thru all of the steps again. 2) make it my default for new contacts. Any ideas - appreciated! Belinda Beaubouef 9/1/2015 3:35:27 PM2
Publisher Mail Merge Problem Hello - We put together newsletters to our members and want to merge addresses on to the newsletter. We know how to set up the address into the newsletter but once we set up the newsletter to print it changes the font and increases the size making us lose lines in the newsletters. Does anyone know why this is happening? Thank you Jessica Lopez 7/9/2015 7:50:29 AM2
Project Management System/Software We are looking at several systems for project management, mainly for a dashboard so that we have visibility of all the major projects happening in the company. Anyone have experience with KeyedIn Solutions, Workfront or Innotas? 6/25/2015 12:23:51 PM0
Book Creating Software Hello Everyone - I was wondering if anyone knew of a book making software. We create a policy book that we update every year and give to our members. We have used Word and Page Maker to create the book. Does anyone know of any other software we can use that will also create an index? Thank you Jessica Lopez 6/10/2015 1:51:36 PM2
Does anyone know of a faxing website? Does anyone know of a website that does multiple and large faxes? We send bill memos to legislators everyday by fax. We used a website that charged a penny a fax it was easier to set up and nothing I had to watch to be sure goes through. Well they went out of business. Now we are back to the old fashioned fax machine doing broadcast faxes and this damn machine keeps running out of memory. I also need to listen to send the next list when it is done with one. Can anyone anyone help me? Jessica Lopez 6/10/2015 1:07:56 PM7
Anyone know how to use Illustrator? I am working on a graphic and it sure would be nice to speak with someone who is knowledgeable with the program. I have just been hunting around trying to figure this out. So far I've drawn a few circles with a pie chart in the middle. Now I need to draw some arrows in between the circles. This is where I've gotten stuck. Please let me know if you can assist! Thanks. Anonymous 4/15/2015 4:18:31 PM0
Meeting Scheduling Programs Afternoon! I was wondering if anyone else does something similar that can direct me to a scheduling program that may be able to accommodate our needs. My position involves planning the logistical details for a group of members to annually visit Washington, DC, including scheduling meetings with congressional offices. Over the years, this group has expanded to almost fifty members which are divided into 15-20 teams and involve over 200 meeting requests within a certain time frame over one to two days. Currently, I create an Excel grid in 15 minute increments for each team for the entire time frame and enter the meeting information as it is confirmed, blocking out a window around it to avoid any overlap and to allow them time to get to the next meeting. Sometimes one team member may break off to attend a meeting solo if necessary or attend a meeting with another team for various reasons. Although this can get overwhelming, especially when two days are involved, I have somewhat of a... Alysia 3/13/2015 11:18:09 AM5
Visio 2010 Good morning Looking for a class, etc. for Visio 2010. Anyone have good experience with a class? Thanks. Wanda Heit, CAP-OM 2/13/2015 8:54:18 AM2
Shredder First I apologize if a thread exists about this already...I looked briefly and did not find one. We need to purchase a new shredder for our small office (5-10 people). One can lose HOURS searching online, so I thought it would be a good idea to turn to AEAP. Some of the features we'd like are a confetti type shred, up to 15-20 sheets at a time, disks and credit cards, too - with a price range around $200-$300. Does anyone have a shredder that they are absolutely crazy in love with...fingers crossed! Thank you in advance! Dawn/Chicago 2/27/2014 1:58:08 PM5
Mobile Meeting Aps We are looking for a mobile app that can be used at large and small events. Do you know anyone who is currently using a mobile app that they really like? What are they using it for at their events? Based on the products we have looked at thus far, it seems there has to be a second product used to download all the meeting information from. For example; we would need to create the agendas, any meal choices, meeting choices, extra activity choices, and whatever other options are available to attendees at a particular meeting in a product like SignUp4 or Cvent, track everything in it, then download the results in the mobile app for the actual meeting. None of the mobile apps we have looked at thus far seem to be able to do it all. So with that in mind, what product do you use for planning your meetings? We have found that SignUp4 is too time consuming for the smaller meetings, as no two are alike, so we will end up using an Excel spreadsheet instead. The types of in... Rhonda Strong 1/23/2014 1:16:46 PM1
Microsoft Word - Print Invitations I've created a holiday invitation in Word that will be printed on 3.8"x9.1" card stock. The invitation has a picture at the top of the page above the text that I want to cover that portion of the page (no margins showing, just the picture). I can't seem to print the invitation without the left and top margin showing around the picture. Does anyone know how to fix this? How can I print the picture to cover the top part of the paper and cover the top left and right, and top margins? Thanks for any help you can offer! Anonymous 11/8/2013 10:49:55 AM5
Quickbooks I would like to know if having a working knowledge of Quickbooks Pro would be beneficial to me as an Administrative Assistant. I am currently looking for a job as I have been laid off, and I have seen a couple of ads that required a working knowledge of the software. I am considering taking a class but I'm not sure if I truly need that. I think OJT is the best type of training, but if it will help me become more marketable then maybe I should purchase the needed education. Linda Polk 8/28/2013 2:34:13 PM4
Quickbooks I would like to know if having a working knowledge of Quickbooks Pro would be beneficial to me as an Administrative Assistant. I am currently looking for a job as I have been laid off, and I have seen a couple of ads that required a working knowledge of the software. I am considering taking a class but I'm not sure if I truly need that. I think OJT is the best type of training, but if it will help me become more marketable then maybe I should purchase the needed education. Linda Polk 8/28/2013 2:34:12 PM0
Org Chart with Head Shots - PowerPoint Rather than reinvent the wheel, would anyone be be willing to email send me a copy of their org chart that includes head shot photos? If you can help, my email is Thanks! Violet 7/31/2013 10:05:03 AM11
Translation software Hello, I am looking for a translation software that will translate a very vast number of languages. One language is mongolian. Does anyone have any experience with one or two that they have used? I need to get a couple of demos to try them out and then purchase one. Anonymous 7/22/2013 9:23:36 AM0
Shared Electronic Distribution List Hello, I have to create a shared electronic distribution list with current contact information for all staff members. How can I create the list without everyone having access to all of my contacts? Thanks! Irene Scott 6/19/2013 6:43:59 AM6
Microsoft Boot Camp - October 24-26 Edmonton, Alberta Canada We are proud to present the Western Canada 24 Hour Microsoft Office Boot Camp in Edmonton, Alberta, Canada with trainers Gini Courter and Joanne Swenrude. Here´s why you should register for this Boot Camp! Joyce and Hilary have been able to book Gini Courter and Joanne Swenrude to present their 24 Hour Microsft Boot Camp in Edmonton, Alberta Canada, and we wanted to invite AEAP members to this event. As Admins now have such a wide variety of tasks and duties, we tend to overlook the need for top-notch training on new software, systems, and processes that will help us exceed. To this end, we have arranged this Boot Camp, so that you can receive this essential, top-notch training. With each new edition of software, new processes are added, others are deleted or upgraded, and the previous way of creating business documents and completing tasks has changed. You need to learn from the best, instead of struggling on your own. MS Office is much more advanced than it original... Hilary A. 6/16/2013 11:59:05 AM0
Recommendation for Electric Stapler needed I am looking for a good heavy duty electric stapler that will last more than a few months! My office supply rep recommended 2 different staplers--Bostitch Impulse and Swingline Optima. I initially tried the Swingline for a couple employees but the staplers jammed constantly so I returned them and then purchased the Impulse staplers for 6 of my employees. These have been nothing but trouble, excessive jamming and on average breaking within 3-6 months of use. I welcome your input! Debra 6/14/2013 8:14:37 AM5
Powerpoint MOS Exam Have any of you taken the exam for Powerpoint? I'm studying for it and there is so much to know. I would be interested in finding out what study methods you found to be most useful when preparing for the exam. Thank you. Anonymous 4/16/2013 11:19:26 AM1
Outlook E-Mail Organization My boss becomes inundated daily with e-mails, some legit and high priority while others are not. We are brainstorming on how I can help him with this daily chore of going through all his e-mails. We have set up individual folders for moving e-mails into, but we don't believe this has totally solved the problem. I'm looking for solutions that have been successful for others. Suggestions? Teri Taylor 2/7/2013 10:22:27 AM2
Outlook E-mail Mail Merge Hi - Does anyone know if you can do an e-mail mail merge in Outlook and if so, how? Thank you. Anonymous 6/15/2012 11:47:01 AM3
Time sensitive help with PowerPoint animation... Does anyone know if there is a way to put an icon on a PP slide that will let the presenter know he needs to click to start the animation? Typical of exec assistant world, this is needed today. :> Thanks! 6/13/2012 2:14:00 PM3
Outlook 2010 - Recurrence Meetings I recently set up meetings for my boss for one on one's with her direct reports, there are 5 of them. When setting them up I used the "New Meeting Request" and set them up as a recurrence meeting, one being every Monday at 9 or another every Tuesday at 2, etc. I had no problem setting them up, however, now when something comes up and I need to reschedule one of the meetings I open up the occurence and see there is no button to update the meeting. So if I change the meeting to another day or time it only changes it on my calendar. I then have to go into my boss's calendar and change it on her calendar and then ask the admin to the person my boss is meeting with to change their meeting. I have done recurrence meetings before and never had this problem, however, I upgraded to Outlook 2010 from Outlook 2003 in the past year and wondering if because I have 2010 and my boss and others have 2007 if that would make a difference. Anyone else ever had this problem? Lori E 4/13/2012 8:24:21 AM9
4 Way Conference Call? Previously, I worked for an organization that utilized a dial-in service for multi-party conference calls that was set up by the corporate office, so I have no first-hand experience in setting this up. My present employer just now has grown to the point where regular conference calls need to be established with FOUR parties participating. Until now, we utilized the conference feature on our phones, but that is limited to three parties. I?d be interested in hearing from those of you who have experience with Skype, conference call services, etc. for your recommendation for the simplest, most cost-effective solution. Thanks in advance for any and all assistance! Violet 3/20/2012 3:25:42 PM24
Outlook - Reminders My boss would like Outlook, to populate a list of his important meetings for the day. As a reminder, popping up in the morning for him to see. My emails tend to get "lost" in the mix.. Is this possible? If so, any suggestions on how I can go about setting up? Anonymous 10/27/2011 9:49:27 AM4
Exchange Calendar When I populate my boss' calendar and mark a calendar invitation "Private" I cannot then open it, view it, or change it. Is there a way to unlock the calendar entry? Thanks. Joyce McSweeney 9/13/2011 1:11:14 PM6
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